• Register your requirements
• View our property list online or contact the office
• Viewings will be arranged at times to suit you unless a tenant is still in residence
• Reserve a property by completing our registration form
• Pay the reference fee of £40 plus vat per person
• Provide Identification i.e. photo driving licence or passport and a recent utility bill
• The credit check and referencing procedure will be undertaken by a specialist company
• If an applicant is on full or part time housing benefit, a guarantor must also go through the above process.
• Subject to acceptable references the administration fee of £95 plus vat (per property) must be paid
• We arrange a date for you to sign the Tenancy Agreement and pay your 1st months rent and deposit.

Please note we accept card payments however we require the payment five days in advance to ensure payment has cleared

• Complete the standing order so subsequent rent payments are deducted automatically from your account
• We provide a quotation for tenant’s contents insurance
• A member of staff will check you into your property to explain all the appliances and to talk through the inventory (full management only)
• We will report meter readings to the gas, electricity and water suppliers.
• We will inform the local council of your tenancy.
• We do not deal with the telephone
• The deposit is passed to the DPS scheme in accordance with your tenancy agreement.
• We will inspect your property every three months to report any issues to your landlord (full management only)
• A member of staff will inspect the property and go through the inventory on the day of check out
• We request the return of the deposit via the DPS subject to a satisfactory check out.